Teamviewer 13 There Was a Connectivity Issue Please Check Your Internet Connection and Try Again

TeamViewer is a useful program for video chats and remote command and it's quite a popular choice among gamers and remote IT assistance. However, many users have reported that they are just not able to connect. They run into the problematic error message at the bottom of their screen, next to cherry-red light.

TeamViewer "Non Set Bank check Your Connection"

There are quite a few methods yous tin employ to resolve the problem and nosotros suggest you lot bank check them out below. They are usually quite like shooting fish in a barrel to perform and they can resolve your trouble in an instant!

What Causes the TeamViewer "Not Fix Bank check Your Connection" Error on Windows?

This particular problem has many different causes and pinpointing the correct one may be crucial if you lot don't want to attempt out every method on the list. This will guide you to the solution faster and that is why nosotros decided to create the list of all possible causes located below!

  • Wrong settings in the 'hosts' file – The 'hosts' file contains important information near apps connecting to the Internet and it's possible that the entry for TeamViewer got corrupted. Deleting its entry will cause Windows to re-create information technology so try that to resolve the problem.
  • Antivirus or firewall issues – If TeamViewer's access to the Internet is prevented by the firewall or antivirus you have running, make sure you lot attempt making an exception for its main executable file.
  • DNS and Winsock issues – DNS addresses can exist changed and Winsock can be reset. For many users, this is all it took to resolve the trouble so make certain you try it out!
  • IPv6 connectivity – TeamViewer simply won't work on IPv6 sometimes so make sure you consider disabling it for the sake of resolving this trouble. It won't injure and it may bring TeamViewer back!
  • TeamViewer's new interface – The user interface is not something which should be related to connectivity issues just it was certainly the case for several TeamViewer users. Reverting to the sometime interface managed to resolve the trouble for them.

Solution 1: Remove TeamViewer from the Hosts File

It'due south highly likely that the TeamViewer entry in the 'hosts' file on your computer has been corrupted. It might show addresses and information which is completely wrong and nosotros propose y'all delete its entry. In one case you reopen it, the entry will be recreated and the trouble would hopefully cease to appear!

  1. Navigate to the location C >> Windows >> System32 >> Drivers >> Etc by navigating to information technology after opening the File Explorer. First, click This PC or My Computer from the left side pane to locate and open up your Local Disk C.
  2. If you are unable to see the Windows folder, you may need to turn on the choice which enables you to run across subconscious files and folders. Click the "View" tab in File Explorer's top menu and click the "Hidden items" checkbox in the Show/hide File Explorer will evidence the hidden files and will recall this setting until you lot change it again.
Enabling the view of hidden files
  1. Locate the hosts file in the Etc folder, correct-click on information technology, and cull to Open up with Notepad. Utilize the Ctrl + F primal combination and make sure y'all enter 'teamviewer' in the Notice what box before clicking the Find next
  2. Locate the TeamViewer department in the file. It should kickoff with "#Teamviewer" and make sure you select everything that belongs to it, right-click the selection, and choose the Delete button from the context menu.
  3. Click File >> Save to salve the changes or use the Ctrl + S key combination. Exit Notepad and restart your computer. Check to see if the problem persists regarding the TeamViewer "Non ready. Check your connexion" error message!

Solution two: Modify Your DNS Address

Users have said that they were able to resolve the issue simply by changing the DNS provided past your ISP (Internet Service Provider) and starting to use a different one. It can be a DNS of a reckoner where the upshot doesn't announced just many users simply used Google's DNS to resolve the problem. Follow the steps below to change the DNS address on your calculator!

  1. Use the Windows + R fundamental combination which should open the Run utility box where you should blazon 'ncpa.cpl' in the text box and click OK to open the Cyberspace Connexion Settings entry in Command Panel.
  2. The aforementioned affair can be done simply by manually opening the Control Panel. Switch the View past selection at the tiptop correct section of the window to Category and click on Network and Internet at the top. Click the Network and Sharing Center button to open information technology before managing to locate the Change adapter settings button at the left carte and click on it.
    Edit the Hosts file
  3. Now that the Internet Connectedness screen is open using any method in a higher place, double-click your active network adapter (the one yous are using to connect to the Internet) and click on the Backdrop push button below if y'all have admin permissions for the current user account.
  4. Locate the Internet Protocol Version four (TCP/IPv4) item on the listing. Click on it to select information technology and click the Properties push below.
    Opening IPv4 Properties
  5. Stay in the General tab and change the radio push button in the Properties window to "Employ the following DNS server addresses" if it was set to the other option.
  6. Either style, set the Preferred DNS server to be viii.viii.eight.8 and the Alternating DNS server to be 8.8.four.four.
    Setting the DNS address
  7. Proceed the "Validate settings upon exit" choice checked and click OK to utilize the changes immediately. Check to meet if the TeamViewer "Not ready. Cheque your connectedness" mistake message nevertheless appears on your computer!

Solution three: Reset Winsock

"netsh Winsock reset" is a helpful command that you can use in Command Prompt to reset Winsock Catalog back to default setting or its clean state. Y'all can try this method if you lot are experiencing the disability to connect in TeamViewer.

  1. Search for "Command Prompt" past typing it either right in the Showtime menu or by pressing the search button right next to it. Right-click the first entry which will pop up equally a search result and select the "Run as administrator" context menu entry.
  2. Additionally, you tin can besides use the Windows Logo Key + R key combination to bring up the Run dialog box. Type in "cmd" in the dialog box which appears and use the Ctrl + Shift + Enter key combination to run Command Prompt using administrator privileges.
    Running Command Prompt
  3. Type in the post-obit commands in the window and make sure you press Enter after typing each one. Wait for the "Winsock reset completed successfully" message or something similar to know that the method has worked and you oasis't made any mistakes while typing. Bank check to run across if the issue persists.
netsh winsock reset netsh int ip reset
Resetting Winsock

Solution 4: Don't Employ the New User Interface

User interface shouldn't be in any way connected to TeamViewer's cyberspace connectedness but, weirdly enough, many users have reported that they were able to resolve this upshot just by reverting to the program's old blueprint. This can be washed in TeamViewer'south settings so make sure you lot follow the steps below and try to resolve this connectivity issue.

  1. Open TeamViewer by double-clicking its icon from Desktop or by searching for it after opening the Get-go bill of fare and left-clicking the top issue.
  2. From the dwelling house screen, click the Extras push from the card bar and choose the Options entry from the list which will appear.
    TeamViewer options
  3. Navigate to the Advanced tab in TeamViewer options from the left-side navigation bill of fare and cheque under General Avant-garde Settings for the "Utilize new user interface" selection. Make sure you uncheck the box adjacent to it before confirming the changes y'all take fabricated.
    Uncheck this box
  4. Reopen TeamViewer and cheque to come across if the TeamViewer "Not set up. Check your connection" error message still appears on your computer!

Solution five: Add together an Exception for the Teamviewer_Service.exe File

Sometimes antivirus tools fail to recognize the plan's efforts to connect to the Internet every bit harmless and TeamViewer'south features are oftentimes blocked by it. To show to the antivirus that the program is harmless, you volition accept to add it to its Exceptions/Exclusions list!

  1. Open the antivirus user interface by double-clicking on its icon at the system tray (right part of the taskbar at the bottom of the window) or by searching for it in the Commencement carte.
  2. The Exceptions or Exclusions setting is located in different spots concerning unlike antivirus tools. Information technology can often exist constitute simply without much hassle but hither are some quick guides on how to detect information technology in the most pop antivirus tools:
                      Kaspersky Internet Security: Dwelling >> Settings >> Boosted >> Threats and Exclusions >> Exclusions >> Specify Trusted Applications >> Add.
    Kaspersky Exclusions
                      AVG: Home >> Settings >> Components >> Web Shield >> Exceptions.
    AVG Exceptions
  3.                   Avast                  : Home >> Settings >> Full general >> Exclusions                
  4. Y'all will need to add the Teamviewer_Service.exe executable in the box which will appear prompting you to navigate to the folder. It should be in the same binder where you decided to install TeamViewer in. Past default, it'south:
    C:\Programme Files (x86)\TeamViewer
  5. Cheque to see if y'all are now able to use TeamViewer without receiving the problematic error message. If it all the same won't work, attempt restarting your computer and try again. The last step would be to uninstall the antivirus and try a different 1 if the problem persists.

Solution vi: Let it in Windows Defender Firewall

For TeamViewer's features to work properly, the app needs to have uninterrupted access to the Internet and its servers to piece of work properly. Windows Defender Firewall is oft to arraign in such cases and we recommend y'all make an exception for the Teamviewer_Service.exe executable inside the Windows Defender Firewall!

  1. Open Control Console by searching for the utility in the Start push or past clicking the Search button or the Cortana push at the left role of your taskbar (bottom left office of your screen).
  2. After Control Console opens, change the view to Big or Small-scale icons and navigate to the lesser to open the Windows Defender Firewall option.
    Opening Windows Defender Firewall
  3. Click on Windows Defender Firewall and click on the Permit an app or feature through Windows Firewall selection from the left side list of options. A list of installed apps should open. Click the Modify settings button at the elevation of the screen and provide ambassador permissions. Try locating the executable inside. If it's non at that place, click the Permit another app push button below.
    Allowing an app through
  4. Navigate to where yous installed TeamViewer (C:\Program Files (x86)\TeamViewer past default) and choose the Teamviewer_Service.exe file.
  5. Later locating it, click the Network types button at the acme and make certain yous bank check the boxes side by side to both Private and Public entries before clicking OK >> Add.
    Network types
  6.  Click OK and restart your computer before checking whether the TeamViewer "Not ready. Bank check your connection" error message still appears on your figurer.

Solution 7: Disable IPv6

Disabling Net Protocol version vi connectivity on your computer managed to resolve the problem for many users and it'southward an easy way to resolve the problem. This makes this method worthy and y'all shouldn't skip it during your troubleshooting process.

  1. Employ the Windows + R key combo which should immediately open the Run dialog box where you lot should type 'ncpa.cpl' in the bar and click OK to open up the Cyberspace Connection settings particular in Control Panel.
  2. The same process tin likewise be done by manually opening the Command Panel. Switch the View past setting at the top right section of the window to Category and click on Network and Internet at the top. Click the Network and Sharing center push button to open it. Try to locate the Change adapter settings button at the left menu and click on it.
    Run this control
  3. When the Internet Connection window opens, double-click on your active Network Adapter.
  4. And then click Properties and locate the Internet Protocol Version 6 entry on the listing. Disable the checkbox next to this entry and click OK. Restart your computer to ostend the changes and cheque to see if the problem persists.
Disabling IPv6

Solution eight: Restart the TeamViewer Service

Stopping the TeamViewer service from running volition effectively restart the whole process and many users have reported that information technology only took them a few minutes to get TeamViewer to piece of work over again. Before starting, make sure you take closed TeamViewer completely.

  1. Open the Run utility by using the Windows Key + R key combination on your keyboard (press these keys at the same fourth dimension. Type "services.msc" in the newly opened box without the quotation marks and click OK to open up the Services tool.
    Running Services
  2. The alternative manner is to open the Command Panel past locating information technology in the Get-go menu. You lot can likewise search for it using the Start menu's search button.
  3. After the Control Console window opens, change the "View by" option at the top right function of the window to "Big Icons" and ringlet downwards until you locate the Authoritative Tools entry. Click on information technology and locate the Services shortcut at the bottom. Click on it to open it besides.
    Opening Services in Control Panel
  4. Locate the TeamViewer Service on the list, right-click on it and select Properties from the context menu which appears.
  5. If the service is started (y'all tin cheque that just adjacent to the Service status message), y'all should stop it for now by clicking the Finish push button in the center of the window. If it is stopped, leave it stopped until we proceed.
    TeamViewer service backdrop
  6. Make certain that the option under the Startup type menu in the service'south properties window is prepare to Automated before you proceed with other steps. Ostend any dialogue boxes which may announced when changing the startup type. Click on the Starting time button in the middle of the window before exiting.

Solution 9: Reinstall TeamViewer

If all methods above neglect to piece of work, reinstalling TeamViewer is the last method which tin can assist you resolve the trouble on your computer. It should be fast and painless if you follow all the steps properly! You volition also install the latest version which contains the patch to the specific issue you are having!

  1. Click the Start carte du jour and open Control Panel by searching for information technology simply by typing with the Start bill of fare window open. Alternatively, you can click the cog icon in the lower-left part of the Start menu to open the Settings app if you lot are using Windows 10.
    Opening Settings in First menu
  2. In Control Panel, select the View as: Category choice at the top right corner of the Control Panel window and click on Uninstall a Program under the Programs section.
  3. If you are using the Settings app, clicking on Apps should immediately open a list of all installed programs on your PC and so wait for a while for information technology to load
  4. Locate TeamViewer in Control Panel or Settings and click on Uninstall/Repair. Follow any instructions which appear after to uninstall information technology completely.
    Uninstalling TeamViewer
  5. Download the latest version of TeamViewer by visiting this link. Download its setup file, run it from the Downloads folder, follow the instructions on screen, and check to come across if the problem persists after reinstalling TeamViewer!

Photo of Kevin Arrows

Kevin is a dynamic and self-motivated data technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure blueprint, implementation and assistants. Superior record of delivering simultaneous large-calibration mission disquisitional projects on fourth dimension and under budget.

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Source: https://appuals.com/how-to-fix-the-teamviewer-not-ready-check-your-connection-error-on-windows/

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